Frequently Asked Questions

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Our practice is located in Arvada, Colorado. For detailed directions and contact information, please see the bottom of this page.
 

Yes, we offer both in-person and telehealth therapy sessions to best meet your needs. Availability & schedules will be coordinated directly with your therapist. 

Availability is limited and sessions can book up quickly. To view our next available appointment, please visit our Headway profiles:

👉 Book an Appointment with Dr. Nielsen

👉 Book an Appointment with Elizabeth Groom, MS, LPC

👉 Book an Appointment with Kaitlynne Reiter, MA, LPC

Or email us: jess@nielsenpsychservices.com

If you’re new to the practice or want to see if it’s the right fit, you can also schedule a free 15-minute consultation to get started. We’re happy to answer any questions and help you explore whether working together feels right for you.

We accept private pay, select insurance plans, and contracts with departments. 

Below is a list of the insurance plans we currently work with:

• Aetna
   
• Anthem Blue Cross and Blue Shield Colorado
   
• Anthem EAP – Bank of America
   
• Blue Cross Blue Shield of Massachusetts
   
• Carelon Behavioral Health
   
• Cigna
   
• Horizon Blue Cross and Blue Shield of New Jersey
   
• Independence Blue Cross Pennsylvania
   
• Oscar (Optum)
   
• Oxford (Optum)
   
• Quest Behavioral Health
   
• Select Health – Colorado
   
• United Healthcare (Optum)
   
• United Healthcare Medicare Advantage
   

Please note: We are not able to accept Medicaid, Medicare, or Kaiser Permanente at this time.
 

If you’re unsure whether your plan is eligible, we recommend checking directly through our Headway booking page, where insurance can be verified during scheduling.